> ## Documentation Index
> Fetch the complete documentation index at: https://help.midas.host/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund Policy

> Eligibility, timelines, and exceptions for requesting refunds.

## Eligibility

* Hosting plans covered by Money‑Back Guarantee
* Exclusions: domain registrations, licenses

## Process

* Request within the guarantee window
* Refund to original payment method where possible